Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: bad day for block
Verified Purchase:Yes
This was bad. Block gave my account to someone else! Now I can't file mine!!!
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pwalk
from Colorado
Verified Purchase:Yes
I’m ALWAYS pleased with how easy and fast this is. Thank you
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Cbmm
Verified Purchase:Yes
I'm a repeat buyer and find this software easy to use and very complete. my one complaint this year is that for my state taxes, the integration to the state would not work and required me to print out my state and federal taxes and mail them in.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Stan2025
from Nevada
Verified Purchase:Yes
I have used H&R software for over 16 years and love being able to transfer al the data from past years into the present years return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston, Texas
Verified Purchase:Yes
Have been using the program for years. The main reason is that I am familiar with the interface. Only peeve I have involves the menu to go to a form.. Why does the program have to close open menus to go to a form. You would think that this inefficacy would be corrected.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Mac2024
Verified Purchase:Yes
It works. The software walks you through entry of your tax information in a straight forward manner. You don't have to be tax knowledgeable to use this software. If you get all your tax forms together, the software will walk you through the entry process and give you a good finished product (Hopefully a refund).
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from McLean, Virginia
Verified Purchase:Yes
I have used Block tax preparation software for more than a decade. Previously I used TurboTax and Tax Act, and I briefly worked as a tax preparer for TurboTax. In general I find Block's software to be more user-friendly and as accurate as its competitors. Deluxe plus state doesn't address every issue on my somewhat complicated return, but it does the job generally.. This year I rightfully found one part of the interview to be unclear because it tracked the confusing language of the IRS tax form in question without linking to the IRS instructions for the form. I called Block and received some assistance in navigating the interview. I remember the old days when twice I consulted accounting firms, at great cost, to help with difficult tax returns. For the low cost of Block's software, Block is a real bargain. It makes self-preparation of tax returns almost fun.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bruce bl
from California
Verified Purchase:Yes
I have been using your software for years and am pleased with it. This year I could not efile because form 8962 is not part of the interview. I am directed to enter data into fields on the form but the software doesn't allow data to be entered manually except if it's overridden. Thus it prevents e filing. Please fix this next year. Thank you.
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock