Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: noneabc
from alabama
Verified Purchase:Yes
I have used H&R Block for several years with no issues. This year there was a problem with the state program. After talking with one of your agents, my state income tax people, I am convinced that there was a glitch in the state program. In particular in entering the 1099-R info. It didn't affect my mailing my forms in but may have been a problem if I wanted to e-file the state.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: J4321
from WI
Verified Purchase:Yes
My only real complaint with this software, and maybe it's Mac specific, is that when I go to print (to PDF), that it will cut off part of the tax form being printed. The workaround is that I have to delete the printer from my computer and then print to PDF where it shows everything on the page as it should. Then I must reinstall the printer if I choose to print it on paper. It's been like this for years so every year I hope to find it's been fixed but it hasn't yet as of '25.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: SLTU
from Alabama
Verified Purchase:Yes
Been using the software for several years. Always done the job for me. Easy to use.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Prickly user
from NM
Verified Purchase:Yes
The program does not use clear language to fill out an 1116 rendering it practically useless. It also does not work properly with RMD's.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chief43
from West MIchigan
Verified Purchase:Yes
Have bought this and used it for many years. Very satisfied again. However I made a typo entry on my State of Michigan form that they caught but your software did not....kicked my refund back to Zero! Now I have to re-apply with the correction. Bummer.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JMJMCJ
from Chambersburg, PA
Verified Purchase:Yes
After 45 years of preparing my taxes long-hand I decided to make the plunge this year and use tax software. A good friend of mine uses H&R Block software so I chose to give it a try. I give it a 9:10 for being user-friendly and intuitive to use. It even had the provisions I needed for my state return (PA), but I still had to mail a hard copy to the state related to Schedule OC. I also used it to prepare my Mother-In-Law and Sister-In-Law's federal and state returns. Now that our personal data is baked-in next year should be even easier. I have absolutely no regrets.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Detroit, MI
Verified Purchase:Yes
I was under the impression State e-file would be included, but only found out last minute, after everything was done, that it wasn't. It felt very much like they don't include that info, then spring it on you at the end when you've invested an hour or two of time in getting all your taxes entered.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: tzw1
from NM
Verified Purchase:Yes
The uploading 1099B did not match to the paper 1099B I received, though not a huge amount, still should not happen. It will take me many, many hours to find out why it did not match, and if I tried to correct, it will leave the marks, I think. If this issue gets audited I will blame on you.
The software did not give 2025 estimated tax amount for each quarter. Turbo tax gave it no matter one has refund or owe money (same Deluxe version). I'm thinking about switching back to Turbo software, unless this gets fixed.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock