Product download was easy. Use of program was easy. Was able to do federal and state in little time. I’ll use this any day over paying someone to do taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
The “Planning” section is not helpful. It says an improved update is coming, but didn’t come.
Cons: Hard to import documents
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Everything was easy as before until I got to the RMD part. I had to try to figure out where to put my withdrawal and not have to pay any added tax. Last year was easy.
Pros: Easy to prepare
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I am satisfied with the product. I did feel like more direction could happen within the software program. When I was filling in 1099 items I felt lost.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I always use the H&R Block software. It works well uploads easy
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.