Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: AMJ999
from Queensbury, NY
Verified Purchase:Yes
In general, the product is good. But there is room for improvement. Examples, from being a previous TurboTax customer, I find the customer interface not the best as to user-friendliness. The interface feels old and rigid and lacks something. I also didn’t like the lingering warnings that were present in my return and could not be remediated no matter what I tried.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy to use, but getting to be too pricy. Cost to add state is ridiculous.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OH
Verified Purchase:Yes
Tax Cut continues to disappoint. The Ohio program appears to be worthless. I had to make payments to OH in 2024, part of which was returned.. Federal was OK. Only bought it this year because of many prior years of successful filings for self and business.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: thd003
from brookfield WI
Verified Purchase:Yes
Simple to use the product is exactly what I needed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tax time rookie
from downtown ohio
Verified Purchase:Yes
Program was easy to follow for the federal. The state was confusing because of state questions. Can't blame program for state .
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Jamaicamon
from Louisville,KY
Verified Purchase:Yes
I have used the HRBlock software for 6 years now. I consider it user friendly, but could be a bit more friendlier. Some of the questions could be stated more simple. The yearly cost is cheaper than going to a tax preparer and the efiling is just awesome. The cost of efiling the state return is not bad, but it would be nice if it were free, like the federal. All and all I really like the software and will continue to use it and recommend it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
5
Good stable software that was easy to use and accu
on March 9, 2025
Posted by: Anonymous
from Florence KY
Verified Purchase:Yes
I use the software to "what if" my taxes for the next year as well. They could add a few tools to make that a little easier. I am 70 and I have to prepare for RMD so I have been rolling some 401 funds into a Roth. As America ages we will need to anticipate RMD tax consequences .
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob 1275
Verified Purchase:Yes
I have been using H&R Block software for many years; and it's easy each year because it will fill in last year's basic information and it's quick for me to add new tax information. I feel better knowing that it does an audit check in accuracy check to flag you if something doesn't look right. Very satisfied.
Value
4
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock