Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: TFC001
from Connecticut
Verified Purchase:Yes
I've used this product (in its previous annual editions) for many years. This is the first time I've had a problem. There were math errors that were obvious (where the program and not I was doing the math) and I had to start all over again to rectify them. Also, it did not give me a chance to efile my state return with my federal and also didn't tell me that I couldn't do that. Eventually, after the federal return was accepted, it would still not let me efile the state return. I will mail it in, but clarification if there was an issue would have been appreciated.
No, I would not recommend this to a friend.
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: BruceTax
from San Diego, CA
Verified Purchase:Yes
I've been using this program for years. At times it's a little hard to understand the instructions but I've successfully filed my tax returns with it for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ken09
from Maine
Verified Purchase:Yes
Over the years I've used a number of tax programs. This one is the best. Lots of questions to answer but they are clear.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Thousand Oaks, CA
Verified Purchase:Yes
I have used Block for over a quarter century…check the records, probably more than anyone alive today!
Should say it all!
Should say it all!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BigSal01
from Missouri
Verified Purchase:Yes
I have used H & R for many years and plan to continue. I would like state filing cost to be included somehow.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
H&R Block Deluxe and State
on March 9, 2025
Posted by: TaxGuy5
from Vermont
This software should include all Vermont Tax forms and well as penalty forms for state and federal income tax returns (VT IN-152 and IN-152A).
Your software programmers should be able to include all the state tax forms in this software. As a customer, you shouldn't have to do forms manually outside the software programming.
It should also include free state electronic tax return filings. You shouldn't have to pay extra for the electronic filing.
Your software programmers should be able to include all the state tax forms in this software. As a customer, you shouldn't have to do forms manually outside the software programming.
It should also include free state electronic tax return filings. You shouldn't have to pay extra for the electronic filing.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
Value
2
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Funk56
from Utah
Verified Purchase:Yes
My third year using your product and I am very impressed!
Pros: Easy to prepare
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Check the obvious so many times. Miss the subtle
on March 9, 2025
Posted by: Frustration2024
from NJ
Verified Purchase:Yes
Chose this a few years back to escape problems of TurboTax.
Found the programs to be so similar in both good and bad aspects that I stuck with Block due to price.
Found the programs to be so similar in both good and bad aspects that I stuck with Block due to price.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock