Easy to use and navigate. Have used other tax prep programs over last 30 yrs, H&R Block has clean interface. I like that I can install to the pc and fill my info offline - I don't trust storing my data up in the cloud. This is 1st year I used their State program- seemless transfer of data.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Been using Deluxe+State product for 25 yrs - no issues - if you can read the software essentially walks you thru process - can even run test scenarios before doing the real thing Very good product 👌 compared to other tax software providers
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Program worked well until I sent my state e file tax... and it made me pay to e file and I bought the deluxe plus state.. so next year I will probably change.. ps I couldn't get help
Pros: Easy to prepare
Cons: Hard to import documents
Value
1
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
While the software is easy to follow, there are some quarks in the system that seem to give me some problems each year due to income coming from two states. I shouldn't have to manually enter anything into forms after the fact. Also, when filing for two states, you can only e-file one of the states, so you have to print off the forms and mail in. Finally, this is the first time I've had to do an amended return and this was more complicated than it should have been. Why should I have to print off the original return and then enter the AGI and withholding amounts into the forms to make the final calculations? Those numbers are all already in the system. I work with computers, excel, and numbers every day. I don't think most of the people I know would have been able to follow the steps to complete an amended return.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.