Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,263 Reviews)
Open Ratings Snapshot
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product. 
(
52,657 out of 61,797
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4 out of 5
4
ERRORS
on March 10, 2025
Posted by: Robert trail
from Utah
Finding the actual error on the final form was difficult
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentMarch 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease of Use
on March 10, 2025
Posted by: DMJ1976
from Chester, Md
Verified Purchase:Yes
Have been using the H&R Block/Tax Cut program for years without issue and found it easy to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy EvaSocial Media TeamMarch 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Disappointed
on March 10, 2025
Posted by: SusieRI
from Rhode Island
Verified Purchase:Yes
Multiple issues with software, most frustrating is the fact that it did NOT save my data and I had to re-install it each time I went to work on our returns.
Also, I thought my state return was included in the price, but then had to pay an additional fee to get my state return going.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy JoySocial Media DepartmentMarch 10, 2025
Hi, thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Reliable
on March 10, 2025
Posted by: Anonymous
from Studio City, CA
Verified Purchase:Yes
Been using H&R Block software for years now. It does the job.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentMarch 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
LOVE H&R TAX SOFTWARE!
on March 10, 2025
Posted by: BMWKING1NM
from RIO RANCHO, NM
Verified Purchase:Yes
We absolutely LOVE using H&R Block Tax Software. We have been using it since 2014 and have never had a problem. Easy to use, and very fast! Very much appreciated.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamMarch 11, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on March 10, 2025
Posted by: jimIII
Verified Purchase:Yes
This is the second year I used it to do my taxes. Was easy to use and completed my taxes with no problem.
Response from HRBlockBy JoySocial Media DepartmentMarch 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy peasy!
on March 10, 2025
Posted by: Anonymous
from Chandler, AZ
Verified Purchase:Yes
Have used H&R Block for years! Love it! Use it for the whole family. Love the "Import" feature. Let's me know exactly what I need. Took a little more than an hour to complete.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy KiraSocial Media TeamMarch 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Lo9st saved return
on March 10, 2025
Posted by: DandDs
from Louisville,KY
Verified Purchase:Yes
My return was saved but is now gone and chat could not help me find it
Would like to have access to my return
Pros: Easy to prepare, Easy to import documents, Fast
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentMarch 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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