Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from NJ
Verified Purchase:Yes
It is cheaper than TurboTax. It's a little more complicated to use but it is still overall user friendly. Some clarity is needed on the state residency page. If you are a non resident to a state you work in we didn't think that we needed to put our non residency
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: nweller
from Gardnerville, NV
Verified Purchase:Yes
This is the way that I have done taxes for the past more than a decade. I would not like to do it any other way. If you can go straight through the interview, it gets the job done smoothly and effectively.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Xems
from San Francisco, CA
Verified Purchase:Yes
Not too happy with the flow. I have been a customer since Taxcut 1997 and the software hasn't improved much - still lacks intelligence and smooth flow.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JPuser
Verified Purchase:Yes
I've used this for many years and have been very satisfied with the ease of using.
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Unhappy With Purchase
from Michigan
Verified Purchase:Yes
The Michigan income tax return had 2 errors which resulted in my having to download the return from the Michigan website and completing it manually. Specifically, on Schedule 1, Subtractions from Income, numbers 10 & 23 are missing.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MikeTN71
Verified Purchase:Yes
Have been using H&R Block tax software for years, like the format and how it walks through the tax questions.
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nothappy275
Verified Purchase:Yes
The software is OK. Except it wouldn't electronically file my return. The support is nonexistent and the AI is useless. After 22 years, I'll be using a different software next year..
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Alan L1186
from Bridgewater, NJ
Verified Purchase:Yes
I used to run last years tax program side by side with this years and found it’s easy to complete the taxes using that procedure. However, this time I was unable to run the 2 programs side by side and that was very annoying. Please explain why that happened.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock