I've always been happy with the H&R Block tax software. It's easy to work with, asks plenty of questions to determine any additional deductions I might not be aware of, and it's backed by H&R Block.
Value
4
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
H&R Block software is easy to use. It guides you along very easily. Got the best refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Our household loves your product! It makes preparing the taxes a much easier task, especially since I used your tax software last year and could easily transfer all of my information. However, I can never efile my return because the IRS requires a PIN yet they never send me one. Hopefully, one day I can get that issue resolved.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Worked OK, but when I tried to efile I got a message that their server couldn't be contacted for two days. It finally went through on the third day.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.