Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from galloway ohio
Verified Purchase:Yes
Everything worked great, though I would like to see an early to select standard deduction without having to go thru all of the deductions first.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from utah
Verified Purchase:Yes
love this program! So simple even a caveman can do it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mdcc
from Miami, FL
Verified Purchase:Yes
It was easy to navigate through the software and pretty much hold your hand when preparing the taxes on your own.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: San2024
Verified Purchase:Yes
My tax submission was denied several times (20 plus) for the same reason (pin # does not match theirs); requested an alternate number, however, your software does not accommodate for new number at the final phase of submission. Had to mail it!
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I have use this and it's very easy had no problems
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great tax software that I have used for decades!
on March 12, 2025
Posted by: Anonymous
from Phoenix, AZ
Verified Purchase:Yes
I have been using this tax software for decades now and love it! Many years ago there used to be a few bugs in it, but I haven't detected one in years! My only complaint is that you should include a calculator in the SW to figure RMDs for savings accounts for old people like me. AARP has a free calculator that I used, but you should include one in your SW, as well.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ukiah, CA
Verified Purchase:Yes
I've used HRB for years and feel comfortable with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
I have been using H & R Block’s software for more years than I can remember and hav never had a problem with my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock