Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Waxwing
from Klamath Falls Oregon
Verified Purchase:Yes
Been using for years. Easy to use. Connects with my broker and automatically downloads P & L data. Got my 2024 refund in one week
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Not a happy customer also
from pennsylvania
Verified Purchase:Yes
The activation code did not work for the first of 5 Federal Tax returns. I had to call to get another and then another after 3 tries it finally worked. When I tried to use the 2nd of 5 Federal returns that did not work. I am attempting to get another but so far no luck.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Malarkey6
Verified Purchase:Yes
It worked as advertised. That said, for those of us with vision problems, being unable to increase the size of the program pages (i.e. zoom-in) is a MAJOR irritant.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Steven71
from Tyler, TX
Verified Purchase:Yes
I love how it seamlessly uses the data from the previous year return. The import of my W-2’s from my employer is great. This software truly makes what would be an arduous task easy. Keep up the great work!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Marty43
from Seattle WA
Verified Purchase:Yes
For the last two years I have had a problem getting the program to show the correct code for long and short term sales withe correct letter. I called the help number and the person didn't understand my question. I have the right numbers in and I paid the correct tax but no 8949 was generated.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at hrblockanswers@hrblock.com if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have finished 2 of 3 returns I do each year. Your software has found items to report and refunds to be had I did not know existed. Thank you.
One item I would like to see improved is the ability to enlarge the Help panes and the forms. As my eyesight gets worse, it would really help to be able to enlarge these panes using Chip+mouse wheel to see the smaller fonts.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Chris-Social Media Department, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mbjig
Verified Purchase:Yes
worked as expected, one bug though, didn't try a 2nd time to confirm;
last years T23 wasn't in the default location, I pointed the program to it, software gave me the "loading file", everything was good, except No data appeared in t24, names, address etal, no 23 AGI
last years T23 wasn't in the default location, I pointed the program to it, software gave me the "loading file", everything was good, except No data appeared in t24, names, address etal, no 23 AGI
Response from HRBlockBy Chris-Social Media Department, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: David from NJ
from NJ
Verified Purchase:Yes
20th consecutive year using H&R Block - consistently good product. Remembers my key inputs - employer, bank, broker, etc. Deducting a 5th star due to the incremental cost of e-filing my state return.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock