Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Brestel
Verified Purchase:Yes
The program was very hard to work with compared to TurboTax. I couldn’t view a schedule or the return without printing the whole return. I had to review the entries for accuracy and ended up wasting a lot of paper. I tried using the chat feature and found it as useless.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Great tax software. I have used the software at least 5 years.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Great software; but failed me on specific task
on March 12, 2025
Posted by: Anonymous
from Herndon, VA
Verified Purchase:Yes
I have been using this product for many years and have been quite pleased with the software and e-file aspect of using it. However, this year I needed a signature from a charity on a tax form and the software gave me the incorrect instructions. Although the software said I could e-file my return and then submit the signed form afterwards, the IRS would not accept my e-file and I had to submit the return manually. Calls to the help desk could not resolve this issue.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Sepesak
from Connecticut
Verified Purchase:Yes
Always makes my tax filing experience easy and pain free. Would recommend you anyone. Buying the bundle allows you to file for multiple people which is convenient.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mr Gene
from Portage Indiana
Verified Purchase:Yes
I like using your software. Been using it for many years. Keep up the good work.😊
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: davewu1279
Verified Purchase:Yes
Great tax return software and great features, and also good price.
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: None4now
Verified Purchase:Yes
Experienced download issues from the start.
Issue on completing filing. Schedule D amounts were incorrect. (double amounts)
Had to start from the beginning.
Issue on completing filing. Schedule D amounts were incorrect. (double amounts)
Had to start from the beginning.
Cons: Hard to prepare
Value
2
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 82echo
from Arizona
Verified Purchase:Yes
Have used for many years, I like it. They only problem is it asks a lot of questions that I have no idea what the answer is.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock