Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1
Gives Different Refund Amount then Online Version
on March 13, 2025
Posted by: 123Chris123
from 84078
Verified Purchase:Yes
Will not use in the future. The downloadable software doesn't match the online refund amount, even with the same information entered.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RonRa
from Dubuque IA
Verified Purchase:Yes
I couldn't file either Fed or State. Tried 4 chats for help with no resolution. This is worse than Turbotax that I used for years and thought I'd try something new.
Ended up printing the entire return and taking to the post office.
Ended up printing the entire return and taking to the post office.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Great Program
on March 13, 2025
Posted by: MV Tax
I have used this product for years and it always seems to do a great job. Fairly easy to use and seems to capture all the deductions and credits. My only complaint for 2024 tax year was that the program did not contain the tax credit for installing an EV charger in my home (30c Alternative Fuel Vehicle Refueling Property Credit) which is pretty significant and something a lot of people could take advantage of.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Cymru44
from Texas
Verified Purchase:Yes
I have been using this software for many years and it never has let me down.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: cork11000
from Toledo Ohio
Verified Purchase:Yes
I buy every year except one and came to used H&R Deluxe software thank you
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Frustrated 3
from Seattle WA
Verified Purchase:Yes
For the most part, HRBlock Deluxe is pretty good. However, this year as I had to report Required Minimum Distribution data from my IRA, I found the instructions to be absolutely impossible to follow. Instead of asking me directly about how much I needed to take to satisfy the RMD requirements and how much I actually took, you got into language about "excess accumulations" in my IRA which made no sense.
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Using H&R Block Software (Win11). Works Great.
on March 13, 2025
Posted by: MikeTColoradoToo
from Leadville, CO
Verified Purchase:Yes
Been using H&R Block Software on my Windows 11 machine for the past 3 years. It is working out just fine. I used to use the online product, but when the price went up, I moved to the installed version which is cheaper (not sure why). Same great product. They do want you to purchase the State, but in Colorado I can go online and do it for free.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: APS4857845u6
from Minnesota
Verified Purchase:Yes
I bought your 2024 version after one of your major competitors badly messed up our taxes (and we don't have any tricky income.) It also (luckily) wouldn't allow us to file electronically because it insisted on updating first, but simply would not do that. So, out of frustration I bought your software and completed our taxes without problems, coming up with reasonable results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock