Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: 4vosam
Verified Purchase:Yes
Been using for over 10 years very easy to use all family members use it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JPG1
from Atlanta, GA
Verified Purchase:Yes
Taxes are never easy but H&R Block software definitely helps.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
I finished my 1040 and shut down to wait a few days because I owed money. When I reopened the figures were different so I had to tear up the check and write a new one?????
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Buckfuzzard
Verified Purchase:Yes
I’ve used this for five years only because it saves my past information. I don’t find it a user friendly as Tax Act that I used for many years until it became more expensive than I wanted to pay. I used Turbo Tax before that it was also more user friendly and became more expensive. Just my honest opinion and I most likely will use it again if it is still reasonably priced.
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: taxes17
from CO
Verified Purchase:Yes
The emphasis on Puerto Rican citizens to claim the earned income credit is confusing. Also, didn't see the correct form for a clean energy car sent with my tax return. Hopefully they don't come back to me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Preston, MD
Verified Purchase:Yes
Very disappointed in this year's version. I like that I can import W2s. PDF worked but picture did not. Please accept more formats. I don't understand how the name of the W2 owner does not import. The program does not ask for name and address until the final validation step. There is no way to enter it earlier. If name and address cannot be identified please add a field in the interview. Do not default to the primary taxpayer for the question whose W2 is this-too easy to miss if not a required answer. In investments, the program entered a value of 0 for foreign tax and then gave a validation error for that entry. Finally, I need to be able to copy text from the program. I had an issue with the IRS rejecting a return-someone else used a dependent's SSN. I had to copy the web site address to file for a taxpayer pin. I should have been able to copy that address and not risk errors in toggling back and forth to manually enter it. I also want to be able to copy driver's license number from last year and not have to gather licenses before filing.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kce1
from Georgia
Verified Purchase:Yes
Excellent program. Easy way to do your taxes. Only fault is a you have to pay to file your state tax. It should be included along with the free federal
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Believer Forever
from Detroit area
Verified Purchase:Yes
quick and easy and hopefully accurate. The only question that I have is why when my social security went up this year is why did I receive a quick refund this year when the last few years I did not owe any taxes or receive a refund ?
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 15, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock