Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: N2025
Verified Purchase:Yes
Overall good program but no help for computing Foreign Tax Credit.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Joy, Social Media Department, March 15, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: SOGILLIAM
Verified Purchase:Yes
There were glitches in the software and no support easily available . Quite surprising since I have used the product for 10 years
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Posted by: Mainer277
from Kennebunk, ME
Verified Purchase:Yes
I’m familiar with the product and used it several years this was the first year all previous data seamlessly. Thank you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jojo14
from Cleveland OH
Verified Purchase:Yes
We’ve used H&R Block for years, and continue to. The program is user friendly and offers explanations when needed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Username 2000
from Chicago, IL
Verified Purchase:Yes
Easy to use and guidance was good. But when the state return was rejected (my entry error) and I corrected it, the re-submittal process was flawed in that it required me to resubmit payment details. Which would not have been a problem if my Visa provider didn't keep flagging it as a possible fraudulent purchase. My work around was to use my Discover. I am pleased to report that I was not billed for the original submittal Visa charge.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Apache Junction, AZ
Verified Purchase:Yes
I have been using the H&R Block tax software for 6 years now.
The software is easy to use even if it has all the complexity of the progressive tax system.
The software is easy to use even if it has all the complexity of the progressive tax system.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PBHo
from Huntington WV
Verified Purchase:Yes
I have used HRB Tax software for a long time and the results have been very good.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Baldeagle66
Verified Purchase:Yes
The software miscalculated my state. There was no way to fix it. The software showed I was getting back more than my federal. The numbers in my federal return were correct. I sent off my federal return and deleted and reinstalled the software. It cleared the state error, but now there were no federal values to copy to state. I had to redo the federal values and finish the state return. The finished return had several errors that needed to be fixed. I could not change them. On top of that, the software checked the figures and said it was fine. This was so frustrating. I've never had so many issues with this software.
Response from HRBlockBy Joy, Social Media Department, March 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock