I've been using this software for many years. This year I encountered, multiple times, errors when updating the Federal and State software. Had error 1152 - error extracting Update.msp to temp location. Haven't had this happen in the past.
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Been using H&R Block for years. Wouldn’t use anything else. Tax program is reasonable priced and easy to use. I use the deluxe program for my investment account and it works great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Much better this year than last year. Fed and state e-file worked flawlessly this year. Last year was a nightmare. I was forced to print out and hand mail both my returns as the HBBlock system didnt work. Thanks for making this year (2024 return) much better.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!