The program took me past residential energy credit form 5695 and so I missed out on it.
Pros: Easy to import documents
Value
2
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
It gave me errors that were not an error. One error was for social security income and I had none because I am not old enough.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have been using this product for many years, and it simplifies doing my taxes. Although I've had a few issues over the years with the auto input download, but this year's problem was annoying because it wouldn't allow me to e-file my State for some reason and only give me multiple reasons why not and without a clear reason that I could go to for investigation even though it passed the review process. Also when printing the last page (a worksheet) would not print the very top of page where my name & SS# are located (tried several times printing the worksheet separately with no success).
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
The software is relatively easy to use. I just wish the navigation to get back to previously used screens, worksheets and sections was easier, maybe with more tabs or a more detailed "Take Me To" list of items.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.