Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Suggestion
Verified Purchase:Yes
It did not include schedule L for DC tax forms. This has happened every year I have used the software . I always end of having to redo my DC taxes by hand Can you please fix this error
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock
Posted by: GeorgeT2
Verified Purchase:Yes
H&R is a great value. One suggestion though: when there is a tax due and also a penalty for insufficient withholdings, the "amount due" should indicate whether or not the penalty is included. (It is, unless you check the "Let the IRS compute the penalty" box.) The form where you indicate how much money to send to the IRS is ambiguous without this information.
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxxxx
Verified Purchase:Yes
It was OK, confusing with AOTC and tuition paid for the following year and how HR Block tax software handled that situation. Also not intuitive on how to input 2024 education costs.
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock
Posted by: Ronniemack
from Rhode Island
Verified Purchase:Yes
Every year I purchase the Fed and State software because the Rhode Island income tax forms are simply horrible. The software makes it so much easier. HOWEVER, this year I was subject to a calculation of required minimum distribution on my IRA. When I reached this segment of the software you dropped me into the proverbial black hole of confusion. There are no coherent instructions. The user is left to read through the IRS documents which require a CPA to understand. Poorly done.
No, I would not recommend this to a friend.
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock
Posted by: hrblockuser2026
Verified Purchase:Yes
Font size is too small on a large monitor with a native resolution and there is no setting users can set font sizes. Won't buy it again next year if a simple font size adjustment is still unavailable.
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
I bought this a month ago and I am so happy with it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: YB78
Verified Purchase:Yes
The software is very user friendly for stepping through the tax preparation, offering clarifications if needed.
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: daltongg
Verified Purchase:Yes
SOFTWARE SHOULD HAVE ONE SECTION ONLY FOR RMD FROM AN IRA-
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock