Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Do g g r D
Verified Purchase:Yes
A bug in the Mac version corrupted my file. After a lengthy conversation with chatGPT (support was useless) it was determined that I had to by a windows computer to clear the fault.
From now on I will be using an accountant.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: L Haas
from Cape Canaveral FL
Verified Purchase:Yes
Your software would not complete my tax because I don't have Social Security payments
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Aiken, SC
Verified Purchase:Yes
I've used this software product for many years. It is a stable and predictable. Each version functions like ALL previous versions. The audits give a sense of confidence before submission. Finally, the product's cost is very reasonable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 2025 problem
from Westampton, NJ
Verified Purchase:Yes
This year's software imported a dependent from last year's return when there weren't any dependents in last year's (H&R Block) return. Caused both my son's federal and state returns to be rejected (e-filed mine first) since his return indicated no one could claim him as a dependent. As a resulht his returns had to be mailed and I had to file an amended return for myself to fix the problem. I couldn't have manually added him as a dependent since the edits for dependents would've flagged him as being unqualified.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: pmacd127
from New Hampshire
Verified Purchase:Yes
I have used for years and it is a great product. Never a problem.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lynchburg, VA
Verified Purchase:Yes
I am confident that the H&R Block software will help me complete my taxes accurately. Grateful that it helps me remember to enter all the necessary information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bradley511
from Illinois
Verified Purchase:Yes
Problematic software. I also have a 1099-MISC for a prize I won that the software wouldn't let me complete. I ended up having to file an extension, and will have to print forms and mail everything in. Waste of money, waste of time. I will not use HR Block again.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Frustrated 2025 AL State
from Alabama
Verified Purchase:Yes
The Federal return portion functioned smoothly.
The AL state tax was very clunky. It shows instructions that access forms that are not correct. The instructions may have been correct with a previous version. At one time the system showed that my NY state tax had been filed. I don’t have a NY state tax module or anything related to NY. One of the forms displayed different than the final form that printed and got filed, Form 40 V.
I wasted a significant amount of time attempting to complete my taxes. The AL state tax module appears to need a significant overhaul and update.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock