Easy to use, but it always seems there are continuous application updates. Why can't the FINAL product be available in February?
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Still have not corrected your CSRS 1099 form. It needs the box identifying the state and number added correctly. As a result cannot file state electronically since the state id is missing still on the form you provide.
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Would give 5 stars if software worked on iPad Air. Have no plans to replace laptop with a new one as it is dying off. Why not provide full software version to prepare complete tax returns, including state returns, on Apple iPad products? Appreciate your consideration of expanding your software to work on more contemporary hardware. Thank you much!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.