Couldn't find Turbo Tax and was told this replaced it, purchased this product to try it.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
I keep buying H&R Block because it is intuitive and easy to use. I love how it brings over my info from previous years which keeps me from having to retype all of the info.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Have used H&R for many years. But this year I was getting errors that I could not clear. For example: I am of retirement age, but not receiving SS. Kept getting an error because I did not put an amount for SS. Even when I put 0, it still kept popping up as an error. There were others that did not apply to me, some I was able to clear, others I couldn't. Sent the form anyhow, and hoping for the best.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.