Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Dj1p
from Wi
Verified Purchase:Yes
Product adequate. Does what does what is expected to do. Too pricey.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Bobbie49
from San Bernardino County, California
Verified Purchase:Yes
I've been using H&R for a number of years and i am very happy with the Software. It is Ezzy to use and walks you thru every step of completing your Return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jim Otis
from Maine
Verified Purchase:Yes
It works for me and makes tax calculations much easier.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
This years product has leaves much to be desired
on March 16, 2025
Posted by: PopPop804
from MD
Have been using for several years with no problem but this year has several issues. Would not import financial information from my institution, had to select a different name for same company,
Instructions for form 5329 were wrong and the software forced me to use it since I had a 1099-R. Did not have any relevant entries required by 5329, deleted form during final entry checking.
Software calculated wrong 2023 AGI which caused return to be rejected by IRS. Had to use edit override to input correct number. Revised return has been accepted.
Instructions for form 5329 were wrong and the software forced me to use it since I had a 1099-R. Did not have any relevant entries required by 5329, deleted form during final entry checking.
Software calculated wrong 2023 AGI which caused return to be rejected by IRS. Had to use edit override to input correct number. Revised return has been accepted.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: bobc1215
from Illinois
Verified Purchase:Yes
Good software and I have relied on it for years. Only issue is occasionally you get to a point where it seems to indicate you need to do something but does not just take you there. Could just be me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Kevin K
Verified Purchase:Yes
No problems this year in filing. Better than previous years.
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bac1
from Hawaii
Verified Purchase:Yes
Doesn't work well for Hawaii state taxes. No schedule J and no accounting for QCDs.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rancho Palos Verdes, CA
Verified Purchase:Yes
I am a long time user who appreciates the ease of doing my taxes with HRB
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock