Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Mellypop
from Maryland
Verified Purchase:Yes
I've been successfully using this product for a decade but this is the first time I was prompted to update every single time I reopened my return and always had to go to the website for the update. Very frustrating!!
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Jod27
from Virginia
Verified Purchase:Yes
I have used this software for better than 10 years. It has always been my go to complete our federal and state taxes. Lately we don't have enough deductions to itemized, please add option to select standard deduction somewhere before itemized questions. So that way we can skip putting information we know isn't enough to qualify for itemized.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jessemend
from Charlotte, NC
Verified Purchase:Yes
H&R Block Deluxe software has been helping me prepare and submit my taxes for years. The product gets better each year and I am very confident that it helps me make sure I do every correctly.
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Ted366
from Conway, NH
Verified Purchase:Yes
The software hasn't changed in 10+ years. Same clunky interface. It gets the job done, but I feel like I am just throwing money at a cash cow. No innovation.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boulder, CO
Verified Purchase:Yes
Terrific software for our unfortunately horrendous tax system.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: PeepSight1
from Jefferson City, MO
Verified Purchase:Yes
Use this product every year. Easy to use, explanations are good enough. I've never needed to call support!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Peachtree City, GA
Verified Purchase:Yes
It seems I always wait until the last minute to do my taxes and H&R Block Deluxe makes it simple and therefore quick so I get them done and filed on time!
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GJRdrummer
from Silver Spring, MD
Verified Purchase:Yes
We have been buying the same product for years and generally have been satisfied. Although we were able to finish and file our returns, it took much longer than it should have because of two issues. First, there was a glitch in the section to report % of dividends from U.S. Treasury obligations. If the checkbox is NOT CHECKED but there is accidentally an amount in the % box on the next screen, it will still calculate a figure. The second issue had to do with entering an market discount adjustment in the interest income section. A message popped up that indicated we needed to report the interest but not how. The AI help file was useless. There were no instructions and not a logical pathway to guide us on how make the entry. It was only after a lot of hit and miss attempts did we figure it out. We literally wasted about 4 hours tracking down these issues. Bottom line, the software has been good for us over the years but this year, we were a little let down.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock