Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,262 Reviews)
Open Ratings Snapshot
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product. 
(
52,657 out of 61,796
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Excellent program / strongly recommend!
on April 18, 2026
Posted by: Tricia68
from Rockford, IL
Verified Purchase:Yes
I have used this product to do my taxes for as long as I have been working and value how easy it is to use. I will continue to buy this program as long as it remains available. I strongly recommend this to anyone looking for an easy program to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Not quite there yet, but a good value
on April 18, 2026
Posted by: Chooch100
from South Jersey
Verified Purchase:Yes
Needs to be easier to understand what the impact of entries are. I am very familiar with the actual tax forms and that may be my problem as I try to relate what I am entering to where it will show up on the return (what Form #.) The Form 2210 inputs were quite confusing and could have started with let the IRS compute the interest & penalty instead of burying it. It would have saved a lot of time. The order of the income section could be more intuitive and explained better.
The review section - when you fix problems, they disappear, great. The other review items that are optional keep popping up, even if you are ok with the entry - it would be nice to be able to say "ignore this item" so it doesn't keep popping up.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
Value
5 out of 5
5
Response from HRBlockBy SoniaSocial MediaApril 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not connected to existing online account
on April 18, 2026
Posted by: CG11
Verified Purchase:Yes
I am still having difficulties connecting my laptop program with my phone line account so I can see my return online.
Cons: Doesn't maximize refund
Value
4 out of 5
4
Response from HRBlockBy Tra Social Media TeamApril 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Why would I give up a tool this good?
on April 18, 2026
Posted by: TaxVet
I've been using HR Block software since its early days and find it easy to navigate and easy to complete forms. I'm an AARP Tax Aide and still wouldn't switch my own tax filing to their software even though I can use it for free.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Refund needed: refund granted!
on April 18, 2026
Posted by: KrispyBoy
from Tampa, FL
Verified Purchase:Yes
Needed refund of software: explained situation and he processed it immediately.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
I use them every year
on April 18, 2026
Posted by: Riely
Verified Purchase:Yes
Pretty user friendly and it imports info from last years taxes if you used their last years tax software.
Response from HRBlockBy SoniaSocial MediaApril 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 18, 2026
Posted by: No nickname 101
Verified Purchase:Yes
I would have given you 5 stars except I feel when I had finished entering my w-2 info that the program should have clearly guided me to entering my wife’s w-2 info but it didn’t. I had to go back later and look for it.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy SoniaSocial MediaApril 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good product, will probably use again if price is
on April 18, 2026
Posted by: Anonymous
from Dfw, Tx
Verified Purchase:Yes
Works well, handles most tasks quite well.
Estimated tax section is very confusing and doesn’t make complete the task, ie what the estimated tax payments should be based upon the data entered. It was confusing as well last year.
It is not that difficult of a topic. The help section doesn’t help as well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy SoniaSocial MediaApril 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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