Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Lolly56
from North Royalton, OH
Verified Purchase:Yes
Finished my Grandson's return and now I am working on mine.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: MickeySan
from California
Verified Purchase:Yes
I do not understand why the seemingly simplest & most common entries trigger unrelated errors. Home office for employer triggered a schedule C, vehicle for farm business triggered schedule C, and multiple small donations triggered an entry on a valuation form I couldn't even edit & couldn't find the interview section to review. After several attempts I was able to override it so hopefully that doesn't get me audited. No clue of the schedule C trigger are artifacts or just some malfunction, i researched it & saw others had the issue but with slightly different triggers. Shouldn't have these problems at all.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Thank you for bringing this matter to our attention. We apologize for any errors you encountered on your tax return. Your satisfaction is important to us, and we want to ensure that your return is accurate and complete. Our Tax Professionals are available to review your return and make any necessary corrections as part of our commitment to our customers. Please call us at 1-800-472-5625 to arrange a time for us to assist you further.
Written by a customer while visiting HRBlock
Posted by: mikie2
Verified Purchase:Yes
Reasonably priced, easy to download, easy to update, easy to use.
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chino, CA
Verified Purchase:Yes
The software is easy to use for anyone. Step by step instructions also help to stay organized.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: money230
Verified Purchase:Yes
have had problems with incorrect data from imports
Cons: Hard to import documents
Value
3
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wesley Chapel, FL
Verified Purchase:Yes
I have used H & R Block software since 2017. Would not use any other. Easy to follow. Downloads info from previous years,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Francisco, California
Verified Purchase:Yes
It has been very helpful and quick in doing the tax returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: lee_from_ct
from connecticut
Verified Purchase:Yes
buggy software: if you have multiple 1099R forms, the software might ignore the form(s) that were not modified during that editing session. Or maybe not (?) hard to tell, they probably cheaped-out on QA testing(?). It did work eventually, after working around the quirks.
Cons: Hard to prepare
Value
3
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock