Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
Verified Purchase:Yes
Every year we have a printing issue. Always top or bottom, and sides are cut off. Even looking at pdf files on the screen, they are cutoff. If we are audited, we could not print the files. Printing works neither on our latest Mac desktop with latest OS or old Mac with most up to date OS. This is very frustrating every year.
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DLWLLW
Verified Purchase:Yes
Multiple years of usage, still works great. Had a bit of a struggle with a couple of the Crypto statements i received, but got it figured out.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Kevin the frustrated
from Edwardsville IL
Verified Purchase:Yes
Does taxes well enough but getting it installed and then updated on macOS. Is painful. I lost my free state program after the first update. Uninstalling and reinstalling had no effect. Luckily I had another Mac where I could try again.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
MISSING HOW TO DO ROTH IRA WHEN YOU ROLL IT OVER (
on April 18, 2026
Posted by: MENEEDED HELP
Verified Purchase:Yes
MISSING HOW TO DO ROTH IRA WHEN YOU ROLL IT OVER (INVESTMENT).
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chi Il
Verified Purchase:Yes
1099 NEC tips not explained
Statement material yes or no. Will get return rejected.
Find a diff phrase. Material is something tangible forsale not a word to use to explane are you involved in the business.
Statement material yes or no. Will get return rejected.
Find a diff phrase. Material is something tangible forsale not a word to use to explane are you involved in the business.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: shermansg1
from Houston, TX
Verified Purchase:Yes
I am a long time user of H&R Block Tax Preparation Software. This year, I had to use Form 5239 for the first time. i believe that your programming for line 55 is not doing anything. As a result, it is impossible to put the result of a simple addition into that line without over-ride. your software takes exception to that over-ride and the form cannot be filed electronically. I hope you can confirm that you are wrong, but I blame you for wasting many hours of telephone contact with your very polite, but clueless support personnel, plus the costs and effort to file by mail.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Hurts GA users with uneven income through the year
on April 18, 2026
Posted by: Joe Doakes
from GA
Verified Purchase:Yes
For 2025 if you live in Georgia this program will not allow you to use Form 500-UET (Underpayment of Estimated Tax by Individual/Fiduciary) unless you are a farmer or fisherman. Georgia allows anyone with uneven income through the year to use this form. This omission in the Georgia software costs people money.
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Philadelphia Pa
Verified Purchase:Yes
I am a long time customer. I'm my opinion, the program is not as complex as before but costs.more.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock