Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Gizmo96
from Kalamazoo, MI
Verified Purchase:Yes
Been a regular customer for years. The software works and is easy to understand.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Badger224
from Wisconsin
Verified Purchase:Yes
I always find the program a little lacking when it comes to investment income from mutual funds as well as dealing with the state software.
Pros: Easy to import documents
Value
3
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
Good but didn’t carry forward Cap Gain Losses
on March 27, 2025
Posted by: Mitchell K
from MA
Overall the product is good and I used it now for approx 5 yrs. The federal return automatically carried forward short and long term losses but the state (MA) did not. I could have easily missed this if I hadn’t compared my return to last year’s. They guarantee “maximum return” and I needed to pay extra for the state. So this feature should be fixed. Would have rated the software 4 stars if not for this issue.
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Clbacher
Verified Purchase:Yes
I have been using this software for over 10 years. I really like the continuity every year.
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Naptown Dave
from Annapolis,MD
Verified Purchase:Yes
First time doing my taxes on my own and thought the software was awesome. Walked you right through the whole process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Easy to use and guides you through all required steps.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JAN100
from Michigan
Verified Purchase:Yes
MI-1040 questions do not logically follow for a refund. I believe that the Michigan Schedule 1, question 24 G is not correctly filled out for at least some people like me. It doesn't make a difference in the tax due, but the question is answered incorrectly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I have used this product for years and it make doing my taxes a whole lot less stressful and easy to get done.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock