Not impressed with the product this year! Worked for Block years ago, have used since and this years product wasn't what I was used to.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Not a fan of your "disappearing" the prior years' filed returns. Been a customer for 10 years. Also, when President Biden allowed OS to use a 3 year average for income, you could not seem to come with the form. Even though you had a FULL YEAR!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I have been using for years. Thought state package was not as clear as federal package for deductions
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I have bought H&R block software for several years. I have found that I have a very difficult time finding where to enter certain info and your information "help" is sorely lacking! It only directs you to the main topic. I wanted "go here->then go here->then go here". This causes a great deal of frustration on my part to the point that I don't think I will buy H&R next year!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
On the good side, I'm *very* happy that your product can still run on Windows 10 (unlike that other, "intuitive" product). There is absolutely no reason that this can't run on windows 10, and I'm happy that you did not succumb to Microsoft's marketing jazz.
On the down side, The formatting of worksheets needs work, and several of the worksheets have likes that bleed over pages when printed. Also, unlike that other "intuitive" product, this does not generate the 1040-ES forms, leaving us to fend for ourselves (when necessary) with less-than-lucid instructions and a useless worksheet.
I would recommend this to a friend!
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.