Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Bad Virginia
from Norfolk, Virginia
Verified Purchase:Yes
The federal software worked fine. However, the VA state software failed to prompt me that $30,000 of my military retired pay would not be taxed, and so I filed and now have to file a corrected VA state return.
I don't feel like this is my fault, it is the fault of your software. I wonder how many other retired military members living in VA will miss out completely on this deduction due to your incomplete and inaccurate software.
I don't feel like this is my fault, it is the fault of your software. I wonder how many other retired military members living in VA will miss out completely on this deduction due to your incomplete and inaccurate software.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used this product for years. It's easy to use and saves me so much time. I highly recommend it.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Naperville Illinois
Verified Purchase:Yes
I use this software for the past many years, over 10. It is easy to use but I have some suggestions: It does not import things that are pretty much constant such as driver's license, checking account, adjusted gross income from previous year. I wish it would import everything. It is easier to change than to retype. The print function does not allow to uncheck some items. For example, i do not want to print instructions when I do a final print. Also, I wish the price would not be going up this fast
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: wvmike624
from Nitro WV
Verified Purchase:Yes
Was relatively easy to complete my two returns. I found some navigational features to be hard to find and use.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Stroudsburg, PA
Verified Purchase:Yes
I have used H&R Block tax preparation programs for the past decade without problem.
They are easy to use and cover my varied needs successfully
They are easy to use and cover my varied needs successfully
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: dd198
from New York State
Verified Purchase:Yes
Overall the program is okay but not including Form 8911 to get the tax credit for an EV charger forced me to fill out the form manually, make a lot of overrides and paper file. Grrr!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using H&R Block tax software for several years and I've always been happy with the results.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Norm57
from Queen Creek, AZ
Verified Purchase:Yes
Overall the tax software allowed me to complete two tax returns and submit to the feds and state.
I was unable to finish a third return because I was unable to import a couple forms for the sale of a home. I’ve used TurboTax for over 20 years and had no problems finishing returns, because the forms and worksheets were there automatically.
The deluxe version wasn’t enough to finish this third return. I downloaded the premium version and this version wasn’t much better.
I was unable to finish a third return because I was unable to import a couple forms for the sale of a home. I’ve used TurboTax for over 20 years and had no problems finishing returns, because the forms and worksheets were there automatically.
The deluxe version wasn’t enough to finish this third return. I downloaded the premium version and this version wasn’t much better.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock