Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: hammer26
from California
Verified Purchase:Yes
I have used the software for well over 15 years. I feel confident in it's calculations. My one comment is that it can be difficult to go back in the program to review input on forms.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: LoriA12
from Tucson
Verified Purchase:Yes
We use this program every year. Makes filing taxes (nearly) painless.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Beth P
from Lake Forest CA
Verified Purchase:Yes
Longtime user of H&R Block software. Any problems I might have are quickly resolved.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: JR28422
from Raliegh, NC
Verified Purchase:Yes
I was on the phone for almost two hour with someone and they were not able to fix the problem. They said that someone will get back to me, and now it's been 6 days and I haven't heard from anyone.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fayetteville, Georgia
Verified Purchase:Yes
I have used this software for several years now. I am thankful for that!
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kiddo50
Verified Purchase:Yes
Everything worked well except the feature to compare married filing separate vs jointly.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: thomas66
from Tualatin, Oregon
Verified Purchase:Yes
It's been great. We are on an automatic renewal since 2009
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
H&R Block Deluxe + State
on April 1, 2025
Posted by: MC Wilkins
from Durham NC
Have used H&R Block software for years. Always have been happy and I like the feature of importing last years return. Makes filing fast and easy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock