1. cannot import w2 (tried many times, and make sure no input mistakes) 2. investment institution like moomoo not in the list
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've been using H&R Block Deluxe + State for the last several years and have found it to be easy to use, accurate and very helpful in identifying deductions and options to reduce my taxes. The explanations and help pop ups are very helpful, as they are written in simple and easy to understand terms. The cost of the software is also very reasonable and budget friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The software is fairly easy to use, but I don't see why it has to round off numerical entries. It is much easier to verify the accuracy of of data input when the entries are not changed immediately upon entry. There is no reason that a modern computer needs to round off entries to the nearest dollar. The numerical entries should match the ones from statements exactly. It would be easier to determine the source of a particular value. Rounding off is only useful for doing taxes by hand. Also, a nice feature would be a side-by-side comparison with the previous year's data to identify the sources of major changes.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I found this to be thorough and easy to understand and use. One thing missing was a note on the PIN number page that we both needed a PIN. Sad to have to mail my forms after email so easy to use.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Credit Card fees to pay Federal with card-sucks. Fees to efile State when you buy Fed/State sucks
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
It felt like this year, the program was not organized as well as past years. I kept getting my taxes rejected and didn't find out until the third time that I needed to include a PIN from the IRS; which then I remembered that I was reminded by the software then
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!