Quality app, the only sore spot was the introduction to the form 1099-DA. This was challenge I think a lot of us, including the various tax software weren't fully prepeared for. II sure next tax year we'll all will have a better handle on the matter.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
It is easy to install and use. It imported my info from last year and it took me less than an hour to file my return. My return was simple since I used standard deduction. It would be more challenging for those who file itemized deductions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
2024 ALL UPDATES downloaded. Was an absolute DISASTER. Program did not flow as in the past. Could not get back to sites to enter late received forms. NEVER a problem in the past. After using all five(5) attempts at a federal return gave up and paid, at significant expense, a local service. Program was TRASH and seriously considered NEVER AGAIN.
2025 After 2024 and cooling off, decided try ONE more time. Purchased online. The process of downloading and activating made me think "SUCKERED AGAIN"! But, after several frustrations was able to get the program successfully installed. With much trepidation/foreboding, I was unexpectedly surprised and pleased to experience the same quality of preparation I had become use to for the 15-20 years prior to 2024.
Will now be gun-shy each time in the future.
Pros: Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
your downloads of AZ return needs some updates on claiming credits I had deduction for school donations and St Mary's food bank which was over my AZ tax bill. It was confusing I had to go in and reduce what I actual gave to net the correct refund. I don't know if I can carry the amount allowed over.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
text is to small. strained my eyes reading small text and filling in numbers.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.