Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
2
Electronic filing would not work for second year
on April 19, 2026
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Again this year the software would not allow me to electronic file. Due to not being able to last year because of a software glitch, it would not allow me to electronic file this year. Very annoying. I do not like mailing my taxes due to the post office not being reliable anymore.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bluecrab
from Washington DC
Verified Purchase:Yes
you're instructions for entering a ROTH backdoor conversion are terrible. I had to go to a third party site for help on how to do it correctly
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: K1problem
from NJ
Verified Purchase:Yes
I raised a programing problem over a month ago and was reassured it would be fixed and it was not fixed by 4/15 or by now.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Exausting
Verified Purchase:Yes
There were errors in the software that had to be corrected with updates creating more work for me. I will probably be switching companies next year.
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BIZMITH
from Ohio
Verified Purchase:Yes
Makes taxes easy. Never had to use the audit support but it is nice to know it is there.
Pros: Easy to prepare, Easy to import documents, Fast
Value
3
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WT user
from Virginia
Verified Purchase:Yes
We have been using H R Block software for at least 20 years. We never used any other service. It just keeps getting easier and easier to use. The screens are simple and straight forward but much more information is just a click away if we need clarification. It's getting a little pricey but we certainly used it again for 2025 Fed and state taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mickey35
from NJ
Verified Purchase:Yes
Easy install. Made filing my taxes, both Federal and State, very easy. Needed help in Schedule C. No problem, finding out what I had to fill out.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Murf01
from Orlando FL
Verified Purchase:Yes
Been using H&R Block software for 20 years and it's alway been easy and quick to complete my taxes. Everything is pretty simple and even as my return got more complicated, H&R software has been up to the task.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock