Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,258 Reviews)
Rating breakdown 149,258 reviews
5 Stars
97,759
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,655 out of
61,794)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
2
Somewhat buggy software
on April 6, 2025
Posted by: Andybc39
from Colorado
1. When I tried to do my state return, my Colorado software was not on the list. I reinstalled the product (repair). I was then able to complete my Colorado return and Efile.
2. During my federal filing process I was told to check yes or no for virtual currency income. I was not allowed to do that. The no box was red, and clicking it had no effect. I had to go back in and delete an entry of unknown origin referring to virtual currency. I was then able to go back and check no.
The above nonsense cost me at least two hours on my simple retur.
2. During my federal filing process I was told to check yes or no for virtual currency income. I was not allowed to do that. The no box was red, and clicking it had no effect. I had to go back in and delete an entry of unknown origin referring to virtual currency. I was then able to go back and check no.
The above nonsense cost me at least two hours on my simple retur.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Studebaker Joe
from Oak Ridge, TN
Verified Purchase:Yes
Great as usual. I have used this software for many years with no problems.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: NA for me
from Az
Verified Purchase:Yes
All went well until entering oil and gas revenues and expense and getting them in the correct page. Very confusing to me year after year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Matt C MN
Verified Purchase:Yes
Quick and easy to use. Gives good advice and even with a limited tax background - lets you get thru taxes as quickly as possible.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
that was a bad feature that I just talked about
on April 6, 2025
Posted by: Anonymous
from columbus oh
Verified Purchase:Yes
had a correction to make on my state taxes and could do it simple question no help for the problem very disappointed
Value
3
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Annapolis
Verified Purchase:Yes
Been using this software for many years and it really works well. It takes you through almost any scenario.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: GNjohnk
Verified Purchase:Yes
I am a recurring customer. The H&R Block software is very helpful in the preparation and filing of our annual income tax returns. There are helpful explanations and guidelines throughout the forms. I still do need to look some things up online for information verification.
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bertjk
Verified Purchase:Yes
Good intuitive tax software but did not import data from brokerage company.
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock