Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
considering trying something modern & contextual
on April 19, 2026
Posted by: 2025JD
Verified Purchase:Yes
I've generally liked the H&R Block Tax software. However, I find I've been living with a few things in recent years that deserve feedback:
1. answering a question, e.g. "am i contributing to an IRA this year?," providing a yes & a $$ amount, then changing my mind and deselecting, invariably requires me to go into the raw form and remove the $$.
2. same for self/spouse HSAs and the max totals available, and the divvying between them that can occur
2a. no consideration was provided in the interview/questions for 'additional HSA contributions b/c 55yr+'
3. the UI itself - feels dated. Like Quicken, feels like no investment is being made into generally improving the experience
4. several [i] icons suggesting "more information is available" yielded nothing when clicked
5. context around numerous questions is lacking - I'd like to know, "how should I consider answering this," - there's generally plenty of whitespace to add more of the "why"
1. answering a question, e.g. "am i contributing to an IRA this year?," providing a yes & a $$ amount, then changing my mind and deselecting, invariably requires me to go into the raw form and remove the $$.
2. same for self/spouse HSAs and the max totals available, and the divvying between them that can occur
2a. no consideration was provided in the interview/questions for 'additional HSA contributions b/c 55yr+'
3. the UI itself - feels dated. Like Quicken, feels like no investment is being made into generally improving the experience
4. several [i] icons suggesting "more information is available" yielded nothing when clicked
5. context around numerous questions is lacking - I'd like to know, "how should I consider answering this," - there's generally plenty of whitespace to add more of the "why"
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tax Program User 69
from USA
Verified Purchase:Yes
I have used this for several years now, only once reverting to my previous tax filing program. This year all the tax law charges that were jammed through Congress made the process more confusing and unclear that it needed to be.
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Msts
from Nebraska
Verified Purchase:Yes
Easy to use and answers any question I have while going along the process.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: The Buddman
Verified Purchase:Yes
Very easy to use, I wish the price would be lower, for long time users
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Does most everything I need. One thing that might help is after using the "go to" feature being able to return to where you were before using. You might be in the middle of something when using it, but if you use it to go back to where you were it takes you to the beginning of a category then having to scroll forward to where you were.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 30035
from VA
Verified Purchase:Yes
I was unable to input the info of my 1095 form onto my 8962 form. Overriding the form disqualified my taxes from being sent through e-file.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RcCGA
from GA
Verified Purchase:Yes
My 2024 and 2025 taxes were rejected. I filed in time but still had to mail the printed forms in. There is no contact number for an agent to get help in real time
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
It was easy to use and contained explanations when required.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock