I believe it could be a little simpler and intutive especially in the areas where it reviews the tax form before it allows you to file.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I bought the program to do my taxes spent more then I get back on taxes so I’m in the hole
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
You have a glitch in your software for the Minnesota Real Estate Refund. It seems to be corrected now, but when I printed it out to use when filing for it online, there was an error in adding back non taxable income. It really screwed up so had to apply twice.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I bought this software and I am pleased with it always.? My husband had been our income tax return and he used this software since 2013. He has recently passed away and I’m continuing to purchase the software and my beautiful SIL is helping me with the filing. Thank you for your support and have a blessed day!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!