Product works; although if you think about it, software for filing taxes should be free. The pros: the 'interview' approach (as opposed to reading through instructions, and filling forms line-by-line) makes it so most anyone can file their own taxes. Cons: program update doesn't work properly on macs - very annoying for a mature product.
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I had a problem with easy 1040 return. Spent 2 hours on the phone, never got fixed. I finally turned to a free turbo tax and return did fine.
Pros: Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
The software is fairly easy to use but I get too many emails from H&R.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I've been using H&R Block software for 15+ years. With its integration with my investment accounts, I'm able to complete my taxes even faster than ever. I would tune up its printing capabilities.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Federal portion of program worked fine. State portion (MI) did not work. It taxed my retirement benefits which are not taxable in Michigan. I called and explained the problem in February but when I checked in April nothing had changed.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I've been using H&R Block for several years now and its fairly easy to use. This year I had trouble inputing the RMD from my IRA because the software wasn't very clear on how to handle it. I eventually figured it out, though.
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.