Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Taxi2
from North Carolina
Verified Purchase:Yes
The software works well, and it was less costly than its main competitor, TurboTax. What would make it a 5 star rating for me is if they included Staye e-filing in the price. I just mailed in the State return rather than pay an extra fee.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ehall
from Columbia SC
Verified Purchase:Yes
I have used the Block software for a number of years and have been very pleased with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from 37388
Verified Purchase:Yes
Pretty good but I’m not confident everything is right. Too many ambivalent questions and manual verifications of answers that make me think I’m not getting the best answers.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
got my state taxes wrong this year. first ever.
on April 19, 2026
Posted by: Dave 00789
from NM
Verified Purchase:Yes
ive used HR Block for more than a decade . this year it computed my state tax amount owed incorrectly. I dont know if it was because it had more updates to do. I filed my taxes march 27 2026 and 2 weeks later i got a letter from the state of NM that my taxes were incorrect and i owed more money. I went back to the tax program , it updated, and confirmed what the state of NM stated. I owed more money. not sure what happened this year but i didnt like it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TEXRITTER
from New Jersey
Verified Purchase:Yes
Been useing program for 50 years. Good program but do not know why they charge to file state rsturns. It is not like they have to do anything. Other thenthe 2 stars would have givin 5 stars
Pros: Easy to prepare
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mike787
from CO
Verified Purchase:Yes
Deluxe + State walks through all regulatory requirements including new changes assuring that the completed files are correct.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: 76patriot
Verified Purchase:Yes
There was some entries where there was no help or detailed explanation.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bill T
from New York
Verified Purchase:Yes
been using for years , just remember to follow the HR "brick road", and you are done....
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock