Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from New Mexico
Verified Purchase:Yes
I have been using TaxCut/H&R Block software since the early 1990s. This year I had something new to deal with (K1 partnership) and the software was pretty much unhelpful in completing my taxes. There was a lot of head scratching and reading the instructions multiple times and reading IRS publications. The software let me down. I finally figured out what to do and completed my taxes manually.
Cons: Hard to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NICE2004
from Utah
Verified Purchase:Yes
It is a valuable service and I was given a sense of ease, thankful and impressed
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I’m a long time user that have found HR Block tax software highly useful in the most of complex tax situations over the many years of use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tax Man 70
Verified Purchase:Yes
Very easy to use. Download took a while but the program worked great!
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Ludymv
from Salt Lake City, Utah
Verified Purchase:Yes
I am impressed with the thoughtfulness that went into developing the tax software. It was a pleasure to prepare my income tax return this year, and the many others in previous years!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: HRB user many years
Verified Purchase:Yes
Good propram, works fine. Would like to put program on a second computer as a backup since windows 10 will end support soon, but program will not allow me to. In past years I could.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: why02
Verified Purchase:Yes
I have already given my response to your survey.
Your software denied me the facility of importing the prior year's return; url extension .T23.
I'm furious.
Your software denied me the facility of importing the prior year's return; url extension .T23.
I'm furious.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Cristia
from NY
Verified Purchase:Yes
I have been using this for my taxes since 2009 and never had any issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock