Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: WildBill99
Verified Purchase:Yes
I'm not really impressed with the product, while it does update the rules quickly, it does a poor job on data linking inside the app, as well as form and worksheet data linking considering how long they have been doing the federal side. As for the state version, i use PA, which is close to the federal documentation and has a huge number of web links available, also less than expected functionality.
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way
Written by a customer while visiting HRBlock
Posted by: Living da dream48
from Phoenix, AZ
Verified Purchase:Yes
Purchased & downloaded online. I have used H&R Block software for several years now... It's pretty easy to use since I've used it for a while... Basically just fill in the #'s from your tax forms into proper locations... That's pretty much it... Then finalize it, then transmit data to IRS.. Refund only took about a week or so...I do the state & mail it in... My preference... But it all works out..
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Savannah, GA
Verified Purchase:Yes
Easy download and easy to use. I like that it imports your information from the previous year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Evil Ed
Verified Purchase:Yes
I was a bit confused at times while preparing my returns. Fortunately, my son-in-law was able to help as the online help features didn't do the job.
Pros: Easy to import documents
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The program works good but certain types of investments are not covered as good as could be especially transferring information from federal to state
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Gary A in Princeton
from Princeton, NJ
Verified Purchase:Yes
I have been using this tax software for over 25 years and it has never let me down. It is easy to use, thorough, and always provides accurate results. It makes completing and filing tax returns easy. I love it and highly recommend it to anyone.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
ADEQUATE BUT NAVIGATION CAN BE DIFFICULT
on April 13, 2025
Posted by: 10104
from NYC
Adequate. Navigation and cell links need to be improved. Can't print a single page. Must print the whole document. HR Block does not import crypto trades from Koinly. I understand Trubotax does; so if HR Block does not include Koinly, I will use Turbotax. I would recommend to a friend but with caveats.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: supermexfl
Verified Purchase:Yes
I had a difficult time downloading the program…I called help desk for help…I was on the phone for 45 minutes, the rep couldn’t help me…I finally was able to download program by trial and error…The problem was that I couldn’t find the .dmg file…It would be nice if the program would tell you where to locate the the file..Never had trouble when you provided a disc…Hope next year is easier…If not I might have to switch after so many years with your program…Thank you
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock