Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,256 Reviews)
Rating breakdown 149,256 reviews
5 Stars
97,758
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,653 out of
61,792)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Unhappy in AZ
from Green Valley, AZ
Verified Purchase:Yes
For the 2nd year in a row, the AZ State software in the "Deluxe" Software does not include AZ Form 352 Credit for Contributions to Qualifying Foster Care Charitable Organizations. The absence of this form would have resulted in my loss of a $1,000 AZ State tax credit. So I was forced to manually fill out all of my 2024 AZ State Income Tax forms and submit the forms by US Mail. Purchasing the state tax software was a complete waste of money. So much for the "Maximum refund guarantee"! And, requesting a refund from H&R Block requires a long, involved process that isn't worth the time to complete for a few dollars.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mi
Verified Purchase:Yes
I have used this program for several years and have never been disappointed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Frisco Texas
Verified Purchase:Yes
Easy to use - easy to go back to a subject and determine what was "wrong" to fix - clear and concise questions and like to see how refund or tax is impacted as entries are made.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I purchased this months ago on auto order. It feels like this years tax was much smoother.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jayhawk65
Verified Purchase:Yes
I have used Turbo Tax software for over 12 years. Thanks for being the one software tax professional that still allows me to download and keep my taxes on my personal computer. Your tax software was easy to use. Thank you.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DG1992
Verified Purchase:Yes
Have used fir many years and very happy with the prigram
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Customer Rating
4
treating US Treasuries int/.div on the CA state re
on April 13, 2025
Posted by: Anonymous
from CA
Verified Purchase:Yes
Software was not clear about the handling of SGOV int/divs on the CA state return - I still don't know if if was handled properly by the software. In the federal return process, it was mentioned that this would be addressed in the state return, but I never saw or was asked about this issue.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Good product, interviews lead through some basic processes, need to dig a little for more complex issues.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock