Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,256 Reviews)
Rating breakdown 149,256 reviews
5 Stars
97,758
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,653 out of
61,792)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: RetiredCPAinPA
from Lancaster, PA
Verified Purchase:Yes
Have used this product for over 5 years, since switching from TurboTax. I am a retired CPA, and have never had a single problem with the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: MadameH
from Los Angeles
Verified Purchase:Yes
Easy to use. Confusing items are explained pretty well. I only had to look up a few items. I file an itemized return. I’ve been using for a few years so I appreciate items that auto populate from previous year. A little expensive but cheaper than a tax preparer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Vic55
Verified Purchase:Yes
I was very disappointed when there wasn't anyone to help me when I encountered a problem..
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ID not a CPA
from Idaho
Verified Purchase:Yes
Most everything goes smoothly until you have to get to the middle of something. Trying to get back is somewhat difficult. Also Deduction Pro is hard to use. Wish all the options could be expanded as one so you could print out a list to use during the year.
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago IL
Verified Purchase:Yes
I have used H&R Block for many years. I am happy with the software for its user-friendly interface and its accuracy. I have never had any problems with e-filing my returns and have never received a letter of correction from the IRS.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for taking the time to rate your experience with us! Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Steve E 65
from Southern Illinois
Verified Purchase:Yes
I switched to H&R Block a few years ago and very glad I did
Perfect, No but pretty close
Easy to use and accurate
Perfect, No but pretty close
Easy to use and accurate
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Customer Rating
2
Still Won’t Install with MyDocs on Network Share
on April 13, 2025
Posted by: User8675309
Verified Purchase:Yes
PLEASE fix your software. Every year I get an error because this software is unable to install if My Documents is mapped to a network share. It is a complete pain in the butt and I will switch to TurboTax next year because of it.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: randy mcg
from Penn, pa
Verified Purchase:Yes
This product is incomplete it will not do local taxes and additionally for some reason some errors cannot be cleared and I don't even know how these errors were caused but I was unable to clear those errors I mean the thing is thinking that enter unreported tips could not clear it also it would not let me clear an issue with not having any insurance
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock