Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,256 Reviews)
Open Ratings Snapshot
Rating breakdown 149,256 reviews
5 Stars
97,758
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product. 
(
52,653 out of 61,792
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4 out of 5
4
Easy to use
on April 14, 2025
Posted by: Anonymous
Verified Purchase:Yes
Easy to use, comprehensive and consistent year after year whereas you are comfortable using it.
Value
4 out of 5
4
Response from HRBlockBy AmySocial Media TeamApril 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Features
on April 14, 2025
Posted by: ric21
Verified Purchase:Yes
So easy to use. Imports a lot of information to save time and typing mistakes.
Response from HRBlockBy AmySocial Media TeamApril 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Poor state products
on April 14, 2025
Posted by: Anonymous
from Washington DC
Verified Purchase:Yes
This seems to do okay for federal taxes but is wholly inadequate for state taxes. At a minimum it should allow you to easily compare different methods of filing state taxes. If you choose to file married on separate forms it should allow that and allow you to view and file both sets. If you have to file in two states it should facilitate that.
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy CorrinaSocial Media TeamApril 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
over 5 years using - easy to step through.
on April 14, 2025
Posted by: Anonymous
from Plano, tx
Verified Purchase:Yes
This is the 5th or 6th year using this software.
Once you key in the information - it loads last years information into the next - well without the numbers.
This makes it easier to step through the process the next time.
The software will help you with missing information and hints to help.
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamApril 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax season 2024
on April 14, 2025
Posted by: Gary2Bonnie
from Silver Spring, MD
Verified Purchase:Yes
The experience was pleasant, quick and ewe got our return very quickly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamApril 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on April 14, 2025
Posted by: Mothergoose64
from Little Rock, Arkansas
Verified Purchase:Yes
This is my sixth year of using this software. I've had no problems with the program, so far.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
4 out of 5
4
Response from HRBlockBy TraSocial Media DepartmentApril 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Unable to use the Free eFile
on April 14, 2025
Posted by: ChrisGuy
from Michigan
Verified Purchase:Yes
My free federal eFile did not work and I had to pay the cost.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy AndreaSocial Media TeamApril 15, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 14, 2025
Posted by: Cat1263
Verified Purchase:Yes
We did not use the software personally. The person who completed our tax forms did. We are very happy with how fast the tax forms were submitted and accepted. We received our refund quickly, too!
Response from HRBlockBy AmySocial Media TeamApril 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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