Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,262 Reviews)
Open Ratings Snapshot
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product. 
(
52,657 out of 61,796
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
A real person to help is best
on April 19, 2026
Posted by: GregRV
from Colbert, GA
Verified Purchase:Yes
My software wouldn't download correctly but the support person patiently worked me through it and sent me another copy to get me going. She stayed online until it was working.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy SierraSocial Media DepartmentApril 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Stable Product
on April 19, 2026
Posted by: GB17
from Spain
Verified Purchase:Yes
The software has evolved over the years. It's very usable in its current state.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentApril 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great ease of use
on April 19, 2026
Posted by: RKVR
from Morrisville, NC
Verified Purchase:Yes
Very satisfied. The menu options and the features are good.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentApril 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Not Stellar
on April 19, 2026
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
I’ve been using HR Block for several years. This year the software seemed to have missed a lot more details from imported documents. I also don’t feel as confident that the software complete and correct.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media DepartmentApril 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time H & R customer
on April 19, 2026
Posted by: Anonymous
from Boston
Verified Purchase:Yes
Our family has been using the H & R Block software to file our taxes for many years. The software makes it easy to navigate the many complicated questions when filing taxes.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentApril 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Software
on April 19, 2026
Posted by: Ted26
Verified Purchase:Yes
I buy this every year because it’s easy to do my own tax return.
Response from HRBlockBy SierraSocial Media DepartmentApril 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
slightly opaque
on April 19, 2026
Posted by: newguy25
from minneapolis mn
Verified Purchase:Yes
I thought process was good. I usually use turbo tax, however since they no longer support windows 10 I was forced to look elsewhere. I refuse to use the online version of either your or intuits offering.
a couple notes. your process is a little bit more scripted, its much harder to choose what you want to work on. and when you do and then go back to another area your software wants to go through the steps again. so jumping around is a bit more difficult I thought, and the process feels a bit more magic box. I feel very separated from the final product and its a bit harder to "know where" the numbers are coming from and what form you are currently filling out.
also merrill is like the 2nd largest brokerage. not being able to import documents from their platform feels like a sizable miss. fortunalty I had few trades this year.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media DepartmentApril 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I keep using it.
on April 19, 2026
Posted by: JHK1
from Oregon
Verified Purchase:Yes
I use this every year because it always does a good job for me.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy SierraSocial Media DepartmentApril 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
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