My software wouldn't download correctly but the support person patiently worked me through it and sent me another copy to get me going. She stayed online until it was working.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The software has evolved over the years. It's very usable in its current state.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Very satisfied. The menu options and the features are good.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I’ve been using HR Block for several years. This year the software seemed to have missed a lot more details from imported documents. I also don’t feel as confident that the software complete and correct.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Our family has been using the H & R Block software to file our taxes for many years. The software makes it easy to navigate the many complicated questions when filing taxes.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I buy this every year because it’s easy to do my own tax return.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I thought process was good. I usually use turbo tax, however since they no longer support windows 10 I was forced to look elsewhere. I refuse to use the online version of either your or intuits offering.
a couple notes. your process is a little bit more scripted, its much harder to choose what you want to work on. and when you do and then go back to another area your software wants to go through the steps again. so jumping around is a bit more difficult I thought, and the process feels a bit more magic box. I feel very separated from the final product and its a bit harder to "know where" the numbers are coming from and what form you are currently filling out.
also merrill is like the 2nd largest brokerage. not being able to import documents from their platform feels like a sizable miss. fortunalty I had few trades this year.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I use this every year because it always does a good job for me.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!