Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: RolandOfGilead007
Verified Purchase:Yes
Everything was fine. My only complaint was not finding out until
AFTER I got done with my state filing that you were going to CHARGE MORE MONEY to file it. I find that deceptive and truly a bad look for HRB. I’d rather pay it at the point of sale than get to the end of my filing and have to cough up MORE MONEY. I will remember this next tax season.
AFTER I got done with my state filing that you were going to CHARGE MORE MONEY to file it. I find that deceptive and truly a bad look for HRB. I’d rather pay it at the point of sale than get to the end of my filing and have to cough up MORE MONEY. I will remember this next tax season.
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Namikis
from San Diego CA
Verified Purchase:Yes
I purchased this desktop software for 2026 after seriously considering TurboTax. My impressions: the AI chatbot is near useless, luckily I had ChatGPT Plus for that. The software it itself feels old - even the resolution of the forms and the inability to resize the screens so the graphics scale (they don't) feels aged. Deduction Pro worked great, and the software in general did not crash while I used it.
Pros: Fast
Cons: Hard to import documents
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Not good, you gave me an error because I didn’t sign the form to sign up for a Trump account that I didn’t want. Then it got rejected because I signed the form but didn’t check the box for signing up for it. When it imported a W2 form, it gave me a social security error even though it was correct. I had to manually fill in the form because it wouldn’t let me E-file otherwise
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MC Info
from Saratoga ny
Verified Purchase:Yes
Bought 2025 and it needed windows 11 Lost all my data for 2024!
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Although I frequently use H&R Block Deluxe, I have TO HUNT FOR A COMPETITIVELY priced software every year. Dislike doing this
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Az
Verified Purchase:Yes
there should be a warning in the program that the IRS doesn't send checks anymore.....this is a huge miss on your part
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ChaniSF
from Tracy, CA
Verified Purchase:Yes
Works as expected. No issues. Gives intelligent suggestions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Pwc3
from Bristol va
Verified Purchase:Yes
I had to fill it out 3 times because of some update error on H&R part
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock