The software doesn’t maximize your deductions, and is a bit pricey for software that doesn’t have help available to assist if you get stuck.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
A so-so tax program. It was too glitchy for my liking.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using your tax preparation products for over a decade, and I'm always pleased at the ease of its features as well as the end results.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Paid for federal and state version and was charged for state. What a ripoff.
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Have.used for 7 years. Easy to understand. Easy to finish.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I bought this last year and on the whole it works well. I would love it if it could run under 'wine' in linux rather than having to reboot to windows. I had a little trouble reviewing some of the entries when I needed to update details. In one case the 'goto' list didn't take me back far enough which confused me.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your Review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
My wife and I found out that we owed no taxes again this year. Because our RMD's were larger we just wanted to be sure. The program was pretty easy to use but some IRS definitions were not easy to understand and your program didn't really explain them for easy understanding.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've used this product every year. I really like it!
Pros: Easy to prepare, Fast
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!