Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Deceased taxpayer
Verified Purchase:Yes
I have used this software for about 16 years. It's always been great for helping me file my taxes. This year I needed to file taxes for my very recently deceased father-in-law. I have to say I was incredibly disappointed that I spent 4 hours pulling everything together and in the end I couldn't e-file the taxes because he was deceased. It would be great if in the beginning of entering the information when someone checks the box "I'm filing this return for a deceased taxpayer" that an information box would pop up explaining that you have to mail the return with a death certificate. I wouldn't have wasted 4 hours on April 15th rushing to get it filed if I'd known that.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and good integration with past years
on April 20, 2026
Posted by: Matt321
Verified Purchase:Yes
I’ve been using H&R Block tax software for years. I find it to be very helpful and easy to use. I’ve used their top tier version in the past with rental property and that was very good also.
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: alusna
from Georgia
Verified Purchase:Yes
Bought this when I could not continue with another tax program which I had been using for decades. Worked but could not electronically file, thus the "middle" rating.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JDBM
from Maryland
Verified Purchase:Yes
I bought and downloaded just a few days before taxes were due. Very easy to use and get taxes done!
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
I have used your program for over 10 years and I really like it. Very easy to use and updated with all new information.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Palm Beach Florida
Verified Purchase:Yes
Very consistant over the years process and formatting pretty much the same so the lerning vurve is pretty easy. I wish there was a larger font available for us old guys.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Great software, I have been using for over 10 year
on April 20, 2026
Posted by: Anonymous
from Jonesboro arkansas
Verified Purchase:Yes
Great software as usual but had issue finding where to place donations to my church.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jmbb6
from Mississippi
Verified Purchase:Yes
Easy to navigate. Great directions throughout the process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock