Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,253 Reviews)
Open Ratings Snapshot
Rating breakdown 149,253 reviews
5 Stars
97,757
4 Stars
28,052
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product. 
(
52,652 out of 61,789
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Best tax software on the market.
on April 17, 2025
Posted by: MikeT56
from Colonial Beach, VA
Verified Purchase:Yes
We have used this software for many years. Compared to the "other" popular tax software, this is a much better product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamApril 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Needs work, stop monetizing every aspect and make.
on April 17, 2025
Posted by: Maynard06
from Kentucky
Verified Purchase:Yes
This program would not automatically download my information from last year. It usually does that.
It was no help figuring out some stock sale issues.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1 out of 5
1
Response from HRBlockBy AmySocial Media TeamApril 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease of use
on April 17, 2025
Posted by: Deel1
Verified Purchase:Yes
I used another software one year several years ago and since then will only use H&R Block tax software!
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 18, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent tax preparation on the computer.
on April 17, 2025
Posted by: generalpecshead
from Pennsylvania
Verified Purchase:Yes
I have used h&r block federal and state for over 15 years consecutively. I trust it I've never been audited and I fill in all the blanks and it works perfectly.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamApril 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
2024 tax package error
on April 17, 2025
Posted by: RusJ885
from Minneapolis, mn
Verified Purchase:Yes
Extraordinarily disappointed that I paid for a tax package that should allow me to file my federal return, and it didn’t. The error I got seemed to indicate that the IRS already had a tax return for me, and I confirmed with the IRS they did not. I had to end up submitting my return via mail which I was trying to avoid in the first place.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy AndreaSocial Media TeamApril 18, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
I’m gone
on April 17, 2025
Posted by: Nahhhh
from Indy
Verified Purchase:Yes
This year was fine and how it should go, without incident. I’m still stinging from last year and the 10:or so hours I waited for support online. I will switch now that there is no discounted offer.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy AmySocial Media TeamApril 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
So easy and fast!
on April 17, 2025
Posted by: Deborah1951
from Summerville, GA
Verified Purchase:Yes
I use this product every year and I can’t thank you enough for making this so easy!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamApril 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on April 17, 2025
Posted by: Anonymous
from Findlay,Ohio
Verified Purchase:Yes
Been using this product for many years & like that I can import previous year - makes it easier
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentApril 18, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
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