Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,253 Reviews)
Rating breakdown 149,253 reviews
5 Stars
97,757
4 Stars
28,052
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: best shot
from CA, Bay Area
Verified Purchase:Yes
H&RB worked very well for the federal return, however the part of the CA state return software that dealt with adjustments to the CA return for capital gains/losses did not work correctly. On reading the CA 540 instructions, I understood it that CA does not recognize short and long term capital losses, therefore adjustments from the fed capital gains losses was necessary. According to the H&RB CA state instructions I transferred the fed info into the software and worked thru the panels. The H&RB software inflated the cost basis (based on ??) resulting in a 60,000 loss. NO WAY! I REVERSED the whole thing and went with no adjustments to capital gains. I was doing this the weekend of 4/11 and could not mess with this any longer. I had to file. I had wash sale losses on the fed return that I could not deduct on this years fed return. Either your software is not sufficient for my situation or the CA instructions were not programmed correctly in your CA stat software..
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Clinton Township Michigan
Verified Purchase:Yes
I had a problem with your program last year that caused me all types of headaches with my credit card agency including issuing new cards. Your code was designed to create pending charges on my acccount even if the transfer of the tax return failed. End users like myself will natually retry multiple times and that is what I did leaving many pending charges on my account i wanted removed. You offerred a 50% discount this year which I took advantage of and did not have any problems e-filing this year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I waited till the last minute to file as always. With this software it was painless and I was done in a very short time. EFile worked perfectly and the whole process was smooth. Very pleased!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: JC71
from Missouri
Verified Purchase:Yes
I have used this program 19 years. It is accurate and intuitive.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fla
Verified Purchase:Yes
Have successfully used this software for several years and program has worked very well. However, the 2024 basic 1099-B data input was faulty. Please have your technical team determine why data Input fails at this point. The only work around was to complete each 1099- B form individually.
Pros: Easy to prepare, Fast
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: JazzyballerOne
Verified Purchase:Yes
I don't like how this software fails to send to the IRS 3x and I get charged to file state 3x!
This has happened 2 years in row. Fix your software or I'm done!
This has happened 2 years in row. Fix your software or I'm done!
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: FLATTAX123
Verified Purchase:Yes
No issues as usual EXCEPT I could not remove the Social Security worksheet. Just because of my age you assume I'm drawing SS which I am not.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville Ky
Verified Purchase:Yes
Switched from TurboTax 25 yrs ago and so glad I did. Never looked back!!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock