Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Easy to use and keeps you updated on changes to program.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wally2025
Verified Purchase:Yes
Continued use of the H&R Block software has made filing my income taxes stress-free.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KGD2026
from Baton Rouge
Verified Purchase:Yes
I have used this software for several years and am generally happy with it
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
I have used this tax software for many years. I was unable to e-file my son’s and grandson’s taxes because of the new deduction for their overtime wages and I’m not sure why. Is this going to change with 2026 returns?
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TaxPayer62
Verified Purchase:Yes
I have used the product since it was Kiplinger TaxCut in the early 1990's and could file on paper with the 1040-PC form. Rarely had any problems in all these years.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Cubiche
from GA
Verified Purchase:Yes
I pan to use H&R Deluxe software in 2026 again. No more Turbotax for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Posted by: RNDO
Verified Purchase:Yes
I have been using your software for a long time. I usually have no trouble. This year was terrible. I had to do taxes for a person who passed away and your software was causing the return to be rejected. I had to print it out and mail it as I could not efile. It kept saying I didn't fill out form 1310, that according to your software I did not have to fill out. Then when I tried to using your rejection instructions, I was unable to sign the form through the program, I could put in the date though. When I printed out form 1310 to mail, your program printed out 2 of them, one with box B checked, and one with box C checked. You failed me when I needed you most and made a difficult situation worse.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: jh forever
from USA
Verified Purchase:Yes
I've been using this software for at least ten years. Plan on using it next year.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock